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At VelvetKup, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website.

  1. Information Collection: When you visit our website, we may collect certain personal information that you voluntarily provide, such as your name, email address, phone number, and any other details you choose to share through contact forms or account registration.
  2. Use of Personal Information: We use the collected personal information to respond to your inquiries, process your orders, provide customer support, and personalize your experience on our website. We may also use your information to send you relevant updates, promotions, or newsletters if you have opted to receive them.
  3. Information Protection: We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and encryption techniques to safeguard your data.
  4. Third-Party Services: We may utilize trusted third-party services, such as analytics providers or payment processors, to enhance our website’s functionality and process certain transactions. These service providers may have access to your personal information only to perform their specific functions and are obligated to keep your information confidential.
  5. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
  6. Data Sharing: We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law or when necessary to fulfill our services (e.g., sharing shipping details with a courier).
  7. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about user interactions. You can modify your browser settings to manage or disable cookies if desired.
  8. Children’s Privacy: Our website is not directed towards individuals under the age of 12. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to request its deletion.
  9. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.
  10. Contact Us: If you have any questions, concerns, or requests regarding the privacy of your personal information or if you would like to update or delete your information, please contact our designated Privacy Officer.